Inside Sales Representative

Singapore
06 March 2025
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Role summary:


An Inside Sales Representative primarily focuses on selling products or services directly to customers from within the company's office, rather than traveling or meeting clients face-to-face.

Key responsibilities and activities include, but is not limited to:  

  • Manage and updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required.

  • Take ownership of allocated Inside Sales tasks related to customer accounts.

  • Communicate all customer-required specifications and documentation effectively within the organization.

  • Develop a deep understanding of customer needs, preferences, and requirements.

  • Generate accurate and competitive quotations based on customer specifications and requests.

  • Ensure prompt execution of customer purchase orders, coordinating with relevant departments for smooth order processing.

  • Customer management for project market thru assigned customers.

  • New development of new market thru customers.

  • Actively supporting sales team and customer engagement by bringing specific knowledge and experience related to construction and maritime.

  • Working with marketing and other department and cross functional team to develop activities and creating demand.

  • Ensuring and follow up all projects based on leads (internal and externally).

  • Manage and monitor to ensure opportunities pipeline are follow up properly.

  • Developing new sales opportunities using outbound cold emails, cold calls, and lead follow-ups

  • Communicating with customers to understand their needs and requirements and identify sales opportunities.

  • Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails

  • Explaining and demonstrating the functions and features of products and services.

Required Skills & Experience  

  • Diploma in business management or any discipline

  • Minimum 1-2 years’ experience

  • Proficient in MS Office applications, good knowledge of excel.

  • Excellent command of both written and spoken English / Mandarin

  • Team player and able to multi-task.

  • Excellent communication, interpersonal skills and work well under pressure.

  • Knowledge in INCOTERMS

  • Customer focused and results driven.

Other Information

  • Working Location: 7 Tuas Avenue 1

  • Working Hour: Monday - Friday (8.00am - 5.30pm)

  • Friendly Working Environment

  • Employee Insurance coverage for Hospital & Surgical coverage and medical expenses

  • Company Transport Provided

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