Senior Manager, Supply Chain, Americas

United States of America
04 January 2022
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Synchronizing flows from manufacturing to distribution

Our global team aims to support our customers most efficiently, ensuring a great customer experience while harmonizing our internal processes – from the factory floor and warehouse to product distribution. Being a large organization with high volumes, we play an important role in leaving a sustainable footprint. Whether you work in a strategic or operational role, you will be working in a team-oriented and dynamic environment with a strong customer focus. You will take part in transforming our supply chain towards a digital future.

At ROCKWOOL Technical Insulation you will be a part of our global team, contributing with your knowledge in creating a safer environment for people to work and live in, and leaving a sustainable footprint. You will work with our industrial customers within the marine, offshore and process industry supporting them with saving energy and cutting costs. As leaders in our global market, we are a trustworthy partner to our well-known customers – providing products for thermal, acoustic and fire-safe insulation of their technical applications. Our creative environment and the support from our leaders will empower you to take on challenges and work with a high level of responsibility. With curiosity and commitment, we always strive to create the best value for our customers’ future.

This is the Role:

The Sr. Manager of Supply Chain (SMSC) will be based out of our office in Houston, TX or Milton, ON. In this role you will contribute to the profitability of the Americas Business Unit of ROCKWOOL Technical Insulation (RTI) by managing NA S&OP processes, demand forecast of finished goods produced in NA as well as imported from overseas plants, effective inventory management and delivery to customers through distribution channel all while championing best-in-class service levels.  In addition, SMSC will lead collaboration with partnering divisions to drive excellence in customer service, inventory control, logistics of finished goods and timely delivery of products.  Optimization of supply chain tools and KPI reports to accelerate the growth and performance of RW-TI will be driven by SMSC.  This position reports to the Business Unit Director of the Americas but will have a dotted line relationship into RW-TI’s global supply chain leader and function. The geographical scope of the job will include support of customers across the Americas.

Key Responsibilities & Job Content

  • Manages the supply chain for the ROCKWOOL Technical Insulation (RTI) business in North, Central and South America.
  • Develops and executes the supply chain strategy that will improve service levels helping RTI become best in class and driving real value to customers.
  • Designs, implements, and monitors S&OP systems and processes to balance demand and supply, integrate financial and operational planning, and link high-level strategic plans with day-to-day operations.
  • Maintains the highest level of customer satisfaction by developing relationships, exceeding client expectations, and proactively averting or managing escalations by leveraging resource whom do not report directly into him/her.
  • Ensures adherence to Customer Service Level Agreements (SLAs) between partnering OPCO’s and RW-TI.
  • Provides local leadership for supply chain processes and adoption of tools that will assist within this function, including forecasting tools.
  • Influences and provides input into the planners and supply chain specialists located within RW-NA teams.
  • Utilizes statistical forecasting, historical performance trends, annual strategic, new product development and financial plans to develop and implement demand planning, forecasting, inventory and production plans to meet customer demand expectations

This is what you offer:

  • College graduate in Supply Chain, Operations Management, Business or related field preferred.
  • Minimum 10 years’ experience in supply chain management or relevant experience.
  • High level of communication skills, both written and spoken reflecting a high level of professional maturity and experience.
  • Superior organizational skills and the ability to assemble resources needed to orchestrate multiple projects/activities and accomplish goals
  • In depth understanding of ERP systems
  • Proficient use and execution of S&OP, planning and inventory management  processes
  • Demonstrated knowledge on manufacturing material planning processes
  • Unquestionable integrity and dependability
  • Focused sense of urgency and results-orientation

This is what we offer:

Our culture is one of teamwork, respect and support. We are proud to be able to offer a comprehensive benefits package and flexible work environment, including but not limited to:

6% 401K Matching
100% Tuition Reimbursement Program
Flexible Work from Home Policy
HDHP plan with Health Savings Account option
No cost Life & Disability Benefits

If you're looking for a well-paying job and the potential for a rewarding career, please apply now!

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