Asystent ds. Obsługi Klienta

Poland
09 December 2021
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Szukamy optymistycznej i lubiącej pracę zespołową osoby, której będziemy mogli powierzyć kompleksową opiekę nad częścią naszych dotychczasowych Klientów.
Jeśli z łatwością nawiązujesz nowe kontakty, a budowanie i utrzymywanie relacji jest dla Ciebie czymś naturalnym, możesz być idealnym kandydatem do naszego zespołu. 

Główne obowiązki:

  • Wspieranie Klientów na wszystkich etapach realizacji zamówień (poprzez kontakt mailowy i telefoniczny),

  • Analizowanie i rozwiązywanie problemów zgłaszanych przez Klientów,

  • Podejmowanie różnych zadań z zakresu odpowiedzialności Działu Realizacji Zamówień,

  • Współpraca z różnymi działami wewnątrz firmy,

  • Praca z systemem SAP.

Nasze oczekiwania: 

  • Umiejętność formułowania czytelnych i precyzyjnych komunikatów,

  • Odporność na stres i pracę pod presją czasu,

  • Chęć do przejmowania odpowiedzialności za powierzone zadania,

  • Umiejętność szybkiego dostosowywania się do zmiennych warunków,

  • Komunikatywna znajomość języka angielskiego,

  • Znajomość programu MS Excel.

Mile widziane:

  • Doświadczenie w pracy w Obsłudze Klienta,

  • Praca z systemem SAP (lub innym systemem ERP).

Oferujemy:

  • Umowę o pracę w międzynarodowej firmie,

  • Samodzielne stanowisko z dużym zakresem odpowiedzialności,

  • Atrakcyjny pakiet benefitów (m.in. opieka medyczna, karta MultiSport),

  • Dofinansowanie do wypoczynku oraz inne świadczenia socjalne,

  • Dowóz do pracy z Zielonej Góry i Sulechowa.

Prosimy o zamieszczenie w dokumentach następującej klauzuli:

Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji - zgodnie z RODO.

Administratorem Twoich danych osobowych jest: ROCKWOOL Polska Sp. z o.o. z siedziba w Cigacicach (66-131) przy ul. Kwiatowej 14; tel. +48 68 38 50 236. Posiadasz prawo dostępu do treści swoich danych osobowych, prawo ich sprostowania, usunięcia, ograniczenia przetwarzania, prawo wniesienia sprzeciwu wobec przetwarzania, a także prawo wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych.

Szczegółowe informacje dotyczące przetwarzania danych osobowych w procesie rekrutacji przez ROCKWOOL Polska Sp. z o.o. w Cigacicach znajdziesz: https://www.rockwool.pl/o-nas/praca-w-rockwool/klauzula/

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