Project Coordinator

United States of America
19 August 2021
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Ensuring customer satisfaction with every order

As part of our tight-knit team, you will work with a strong customer focus, in a fast-paced environment where no two days are ever the same. Our common goal is to deliver the right material to the customer at the right time and place. It takes a special type of person to make that happen. Your personality and attitude is crucial in ensuring an excellent customer experience. In return, you will work with great products and get the right training and tools to enable you to reach our ambitious service goals. 

At Rockfon, we improve wellbeing with everyday acoustics. As a part of our team, you contribute to improving wellbeing all across the world by creating happy and healthy indoor space. Our complete acoustic solutions ensure that people have better sleep quality, children have more effective learning, patients have faster recovery times and everyone can experience great shows in music halls. With our customer-oriented, dynamic and entrepreneurial team, you will have a great deal of challenging and fun assignments.

This is the role:

As a member of the Specialty Services Team, the Project Coordinator (PC) is a customer facing and customer focused position responsible for providing cost estimates to external and internal customers. In addition, the PC is responsible for managing mid to high value and complicated projects from quote request through order submittal, installation, and project closeout. The PC will act as the contact for our internal team and our customers throughout all phases of the project. The PC coordinates the efforts of the Rockfon team to ensure a high level of customer satisfaction for our customers. The PC strives to develop lasting relationships with all stakeholders that grow the Rockfon brand, ensures all customer contact is treated with a sense of urgency and all contact with customers are conducted with a high level of service and professionalism.

Key Result Areas

  • Project success rate (quoted budget vs actual cost, including credits)
  • Service Level (on-time % completion)
  • Total lead time to complete quotes/estimates/budgets (in days) vs set target
  • Effective relationships with all key stakeholders
  • Consistent high levels of Customer Satisfaction

This is what you offer:

  • B.S. in Business, B.A. Architecture, Construction Management, Engineering Sciences or related discipline
  • 3+ years Estimating experience in a Construction related field
  • Familiar with standard concepts, practices and procedures within the commercial construction arena – including reading architectural drawings, bids, project schedules, change order processes and budgeting
  • Ability to successfully manage multiple projects concurrently
  • Working knowledge of PlanSwift or other commercial estimating software
  • Written and spoken English Language to a high professional business level
  • Strong Communicator interpersonally and Digitally

This is what we offer:

Our culture is one of teamwork, respect and support. We are proud to be able to offer a comprehensive benefits package and flexible work environment, including but not limited to:

  • 6% 401K Matching
  • 100% Tuition Reimbursement Program
  • HDHP plan with Health Savings Account option
  • No cost Life & Disability Benefits

If you're looking for a well-paying job and the potential for a rewarding career, please apply now!

Interested?

Please apply sending an English version of your resume.

Apply

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