Effective as of July 2024 Go to Candidate Privacy Notice-Mainland China
Go to Candidate Privacy Notice-HONGKONG
Go to Candidate Privacy Notice-PHILIPPINES
ROCKWOOL Firesafe Insulation (Guangdong) Co., Ltd (“ROCKWOOL” or “We”) is committed to safeguarding your privacy. The protection of personal data is important to us and we only process personal data in compliance with the applicable data protection requirements, in particular the EU General Data Protection Regulation (“GDPR“). For that reason ROCKWOOL has implemented a set of Binding Corporate Rules (“BCRs“), introducing data protection requirements to be complied with by the ROCKWOOL Group worldwide.
In connection with our business activities we, as data controller, process the personal data of our customers, suppliers, users of our websites and apps as well as visitors and other third parties as described further in Section C.
This Privacy Statement will inform you on what personal data we process, how we collect it, the legal basis, the purpose of our processing, and the retention period. Furthermore, we will inform you about your rights as data subject.
ROCKWOOL Firesafe Insulation (Guangdong) Co., Ltd
No.9 Chuangxin Road, Guangzhou Fogang Industrial Valley, Tangtang town, Fogang County, Qingyuan City, Guangdong Province
511675
China
E-mail: dataprotection.gcn@rockwool.com
Company reg. no.: 91440116781228883X
In case of any questions regarding this Privacy Statement and/or our processing of your personal data please feel free to contact us on:
T: + 【(86) 763 4628896】
Depending on your relationship with ROCKWOOL, we will process different categories of your personal data for various purposes. Below you will find an overview of what kind of personal data we process, for which purposes, on what legal grounds and for how long we keep it in our systems.
| Categories of personal data | Purposes of processing | Legal basis | Retention periods |
Customers and their employees
| First and last name, gender, address, phone number, email address, job title, and place of work | To carry out ordinary customer relationship i.e.: administration of payments, general communication, management of day-to-day operations in accordance with legitimate and fair business practice (incl. planning, execution and management of the cooperation; statistics, analyses) | Performance of a contract (Article 6 (1) (b) GDPR)
| 10 years after the last purchase of our products or services
|
To provide general customer service and support (including follow-up surveys) | Legitimate interests in ensuring customer satisfaction and improving our products and services (Article 6 (1) (f) GDPR) | |||
To gain customer insights and knowledge of how our products and services are used (e.g., by sending satisfaction surveys or market surveys) | ||||
To prevent fraud | Legitimate interests in protecting interests of the company (Article 6 (1) (f) GDPR) | |||
To establish, defend or assert legal claims | ||||
Prospective Customers and their employees | First and last name, gender, address, phone number, email address, title, and place of work | To create business leads
| Legitimate interests in promoting ROCKWOOL and selling our products and services (Article 6 (1) (f) GDPR) | 5 years from obtained or your last interaction
|
For statistical purposes | Legitimate interests in measuring effectiveness of our activities (Article 6 (1) (f) GDPR) | |||
To pursue business leads | Taking steps prior to entering into a contract (Article 6 (1) (b) GDPR) | |||
Suppliers and their employees | First and last name, company phone number, company email address, title, and place of work | To carry out ordinary supplier relationship, i.e. administration of payments, general communication, management of day-to-day operations in accordance with legitimate and fair business practice (incl. planning, execution and management of the cooperation; performing credit ratings, statistics, analyses) | Performance of a contract (Article 6 (1) (b) GDPR) – if you are self-employed, legitimate interest in performing the contract concluded with your employer (Article 6 (1) (f) GDPR) | 5 years from the end of the financial year to which the data relate if the data is considered accounting material. 5 years from obtained for non-accounting materials if there was no activity with the supplier |
To source suppliers | Legitimate interest in fulfilling business needs and conducting regular business activities (Article 6 (1) (f) GDPR) | |||
Visitors to physical locations | First and last name, phone number, e-mail address, place of work, license plate, if applicable, date and time of your visit | To ensure the safety of our physical locations and to prevent and solve crime in our physical locations | Legitimate interest in ensuring safety on premises – to protect employees, visitors and property (Article 6 (1) (f) GDPR) | 30 days from the registration |
CCTV recordings (photos and videos) | Legitimate interest in ensuring safety on premises/physical locations and if necessary, protecting ROCKWOOL interests in criminal offence cases (Article 6 (1) (f) GDPR) | 30 days from the day of the visit | ||
Website visitors / app users | IP-address, MAC address, type of browser and devices, webpage that led you to our website or app, search terms entered in a search engine which led you to our website, browsing history, click-behaviour and use and navigation of websites and apps | To run marketing activities, especially to facilitate your use of the websites and apps; for service development, statistics, and analysis; to deliver personalised content and search | Legitimate interests in providing a website that works, marketing, development, and providing statistics, evaluating, promoting and selling our products and services, through our websites and apps as well as through social media providers and third party websites (Article 6 (1) (f) GDPR) | Personal data obtained through cookies, pixels, similar technologies, and social media tools are deleted as described in the cookie declaration |
Receiver of email and/or SMS - direct marketing | First and last name, gender (salutation), job title, place of work, email address and/or phone number
| To distribute marketing communication based on collected information and consent given | Legitimate interest in providing interested parties with direct marketing consent based on valid e-communication consent (Article 6 (1) (f) GDPR) | Until the marketing consent has been withdrawn. A copy of the marketing consent will be stored 2 years after withdrawal for evidentiary purposes |
Users of contact forms | First and last name, email address, phone number, what your inquiry is about, date of your inquiry | To communicate with you to market, promote and sell ROCKWOOL products and services, as well as to provide support | If your inquiry concerns a (potential) formation of contract, the legal basis will be taking steps necessary to enter into an agreement or execute an existing one (Article 6 (1) (b) GDPR) If your inquiry does not concern a contract, the legal basis will be our legitimate interest in handling your inquiry, communication with you, marketing, promoting, and developing our products and services (Article 6 (1) (f) GDPR) | 2 years after obtained or from your last interaction if your personal data has not been used in connection with a purchase of our products or services |
Account users | First and last name, e-mail address, username, digital footprints, password as well/and as your profile activity | To deliver our services on the/our websites or apps to you | Performance of a contract for the provision of electronic services (Article 6 (1) (b) GDPR) | Until closing of the account |
To manage created user accounts; for statistical and analytical purposes | Legitimate interest in conducting statistics and analyses for the purpose of improving the user experience (Article 6 (1) (f) GDPR) | Until closing of the account | ||
Visitors of social media profiles | Information available on your profile, including your name, gender, civil status, workplace, interests, image, and your city; whether you “like” or have applied other reactions to our profile; comments you leave on our posts; content your shared with ROCKWOOL with intention of interacting; | To improve our products and services, including our social media profiles and pages; * platform providers may process your personal data for their own purposes – please keep in mind this is outside of our control | Legitimate interests in being able to communicate with and direct marketing communication to you on our social media profiles, as well as our legitimate interest in improving our products and services (Article 6 (1) (f) GDPR) | Retention periods are set out by social media platform providers and can be found in their privacy policies: Meta (Instagram, Facebook) Google (Youtube) X (formerly Twitter) |
| When? | Categories of personal data | Purposes of processing | Legal basis | Retention periods |
Cookies, pixels and social media tools | When you visit our websites or apps and have provided us with your cookie consent | IP-address, MAC address, type of browser and devices, webpage that led you to the website or app, search terms entered in a search engine which led you to our website, browsing history, click-behaviour and use and navigation of websites and apps* * the categories depend on the consent given in the cookie banner. This can be changed at any time. | To run marketing activities, especially to facilitate your use of the websites and apps; for service development, statistics, and analysis; to deliver personalised content and search | Legitimate interests in providing a website that works, marketing, developing, and providing statistics, evaluating, promoting and selling our products and services, including our through our websites and apps as well as through social media providers and third party websites (Article 6 (1) (f) GDPR) | Personal data obtained through cookies, pixels, similar technologies, and social media tools are deleted as described in the Cookie declaration. |
Facebook lookalike audiences | When you sign up for our newsletters, create a user account and accept our cookies, pixels or similar technologies, we will in some cases send non-reversible hashed information to Facebook (Meta) | Email address and in some cases, information about your interest in one or more of our products | To create audiences for subsequent advertising via Facebook | Legitimate interest in spreading awareness of our products and services, including to other persons who may have similar interests in our products and services (Article 6 (1) (f) GDPR) | Until you object to the processing of your personal data; change settings in your Facebook account here |
Tracking of email | Emails we send you for marketing purposes based on your marketing consent or for events you have signed-up for may include tracking technologies that tell us whether you have received or opened the email or clicked a link in the email | Tracking information on your interaction with our e-mail | To deliver personalised content, analysis, and statistics | Legitimate interests in developing, evaluating, promoting, and selling our products and services (Article 6 (1) (f) GDPR) | If you consented to marketing: until the marketing consent has been withdrawn. A copy of the marketing consent will be stored 2 years after withdrawal for evidentiary purposes. If you did not consent to marketing: 2 years after the/your last interaction (e.g., from participating in the event or when clicking on email) |
Personal data collected may be transferred internationally between ROCKWOOL's parent company and affiliated companies (including overseas) for the purposes for which they were gathered, provided that such transfer is not prohibited or restricted by law of the data exporting country and the importing country. All transfers between EU/EEA and non-EU/EEA ROCKWOOL entities are legalised by the ROCKWOOL Binding Corporate Rules.
An overview of the ROCKWOOL Group is available at https://www.rockwool.com/group/privacy-Statement/rockwool-group-companies/.