Dear valued customer,
We feel grateful for your long-term support. Product quality and client interests have always been our top priorities, and we have been making continuous efforts to provide high-quality stone wool products and professional technical services all these years.
COVID-19 since 2020 has caused the construction industry severe disturbance. We have made all possible adjustments in production, operations and services with an aim to maintain price stability. However, since 2021, production costs of stone wool have been soaring due to multiple factors including significant rise in raw material prices and the continuous increase of transportation costs. To maintain the ability to provide clients with the best quality products and services, we have made careful consideration and decided as follows: The prices of all series of ROCKWOOL products sold in Greater China will be adjusted upward by 5% starting from September 1st, 2021, in order to cope with the soaring costs while delivering superb quality and services.
Your understanding is highly appreciated and your continuous support will be warmly welcome. Should you have any questions, please feel free to contact our local sales representatives. We will, as always, live up to the trust and support from our clients with high-quality products and professional services.
June 30th, 2021