Questions? Contact Us

If you have technical questions about products or need support for your project, our technical experts are here to help you. Below you can find the contact information to the technical support team, customer service, and media, you are also welcome to leave a message by filling out the form below, and we will get back to you as soon as possible.

General Contact

If you have any questions, please contact us via:

Customer Service - for product and service questions:

1-855-876-3755 (Direct)

1 (800) 265-6878 or (905) 878-8474 

E-Mail: cs@rockwool.com

Technical Innovation - for technical inquiries:

1-877-823-9790 (Direct)

Fax: 1 (800) 991-0110 or
(905) 878-8077

E-Mail: contactus@rockwool.com

Order Samples

To request samples of our products, please visit fill out our Order Samples Order Samples form.

Where to Buy

Find a dealer near you by visiting our Where to Buy page.


Michael Goyette

Sr. Sales Manager, Canada & Eastern USA
ROCKWOOL Technical Insualtion


Abraham Sebastian

Sr. Industrial Specification Manager , North America
ROCKWOOL Technical Insualtion


Jaime Hernandez

National Sales Manager, Latin America
ROCKWOOL Technical Insualtion


Jake Erickson

National Sales Manager, Western Division
ROCKWOOL Technical Insulation


Adam Whitney

Regional Sales Manager, South Central USA
ROCKWOOL Technical Insulation


Owen Sommers

Regional Sales Manager, North East USA
ROCKWOOL Technical Insualtion


Randy St. Jacques

Regional Sales Manager, Ontario & South East USA
ROCKWOOL Technical Insulation


Saboura Rokhsari

Standards & Specifications Manager, North America
ROCKWOOL Technical Insulation


Brandon Donnay

Regional Sales Manager, Midwest USA
ROCKWOOL Technical Insulation


Farhan Qadir, P.Eng

Technical Services Manager, America
ROCKWOOL Technical Insulation


Melanie Bisson

Regional Sales Manager, South East US
ROCKWOOL Technical Insulation