ROCKWOOL is committed to providing accessible and equitable customer service to each and every one of our diverse and valued customers.

Accessible Customer Service Policy and Procedures

ROCKWOOL will provide, upon request, policies and procedures relating to the provision of goods or services to people with disabilities. Please use the feedback form process to make your request. If using the feedback form, ensure you include your contact information and comment/request in the comment box.

Providing Feedback - How may we help you?


At ROCKWOOL, we are striving to make our customer service more accessible. Have you recently accessed goods and services from ROCKWOOL? Is there something we could be doing better? We want to hear from you.

HR Department: 905-878-8474

Human Resources Mail:

8024 Esquesing Line

Milton, ON, L9T 6W3


  • Integrated Accessibility Standards Ontario
  • Multi-Year Accessibility Plan