At ROCKWOOL UK & Ireland, we have been manufacturing and stocking products locally for 40 years. Our aim at all times is to give you the best possible customer experience. Below, you will find contact information for our customer support team, technical experts, media contact, and sales team.
Need support? We're here to help
Locations
Head office and factory
ROCKWOOL Limited
Pencoed, Bridgend
CF35 6NY
United Kingdom
Global centre of fire-stopping excellence
ROCKWOOL
Hams Hall,
Canton Lane,
Coleshill,
Birmingham, B46 1GA
Get expert guidance for your project
Tell us about your project, and our specialists will provide tailored technical support and recommend the most effective solution for your requirements.
Please note this service is tailored for construction and roofing professionals, including specifiers, contractors, and installers.
Get support today
For all technical product and application queries, please contact our technical solutions team at:
Email: technical.solutions@rockwool.com
Telephone: 01656 868 490
Our technical team are contactable during the following times throughout the week:
Technical lines are open :
Monday - 9am to 5pm
Tuesday - 9am to 5pm
Wednesday - 9am to 5pm
Thursday - 9am to 5pm
Friday - 9am to 4pm
To place an order or for a price enquiry please contact our customer support team at:
Email: customersupportcentre@rockwool.com
Telephone: 01656 868 400
Our customer support centre is opening during these times:
Monday - 6.30am - 6.00pm
Tuesday - 6.30am - 6.00pm
Wednesday - 6.30am - 6.00pm
Thursday - 6.30am - 6.00pm
Friday - 6.30am - 5.00pm
PR and Media Requests
For media enquiries about our products or organisation, please contact:
Maggie Morrissey - Lesniak Swann
Email: maggiem@lesniakswann.com
Speak to one of our specification or sales representatives
Use our interactive sales map below to find out who your regional specification or sales representative is. Simply fill out the form below with your location, job role and the nature of your enquiry and find out who from ROCKWOOL UK & Ireland can help.